SIPP Terms of Service

Terms of Service

Effective Date: August 20, 2026

Welcome to SIPP ("SIPP," "we," "our," or "us"). By accessing or using our website, mobile application, or related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

Creating a SIPP account requires your explicit agreement to these Terms. If you do not agree to these Terms, you may not create an account or use the Services.

1. Eligibility

You must be at least 13 years old to use SIPP. If you are under the age required to legally enter into contracts in your jurisdiction, you may only use the Services with the permission of a parent or legal guardian.

2. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to provide accurate, current, and complete information when creating an account and to keep your information updated.

You may not impersonate another person, create an account using false information, or use another user's account without authorization.

3. Use of the Services

SIPP is a social platform designed to help users discover cafés, share reviews, post photos, rate drinks, and connect with other coffee enthusiasts.

You agree not to:

  • Use the Services for any unlawful or fraudulent purpose.

  • Post false, misleading, deceptive, or fraudulent content.

  • Harass, threaten, stalk, intimidate, or abuse other users.

  • Impersonate another person or entity.

  • Upload content that infringes another person's intellectual property, privacy, publicity, or other rights.

  • Post spam or engage in unauthorized commercial or promotional activity.

  • Attempt to interfere with the operation, security, or integrity of the Services.

  • Use bots, automated scripts, unauthorized scraping tools, or other automated means to access or interact with the Services without our permission.

  • Use SIPP in any manner that exploits, harms, or endangers minors.

We reserve the right to remove content and suspend or terminate accounts that violate these Terms.

4. User Content

You retain ownership of any photos, reviews, comments, ratings, profile information, or other content you submit through the Services ("User Content").

By posting User Content on SIPP, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, distribute, and promote your content solely for the purposes of operating, improving, maintaining, and marketing the Services.

You represent and warrant that:

  • You own or have permission to post your User Content.

  • Your User Content does not violate any applicable law or third-party rights.

  • Your User Content is accurate to the best of your knowledge.

  • Your User Content complies with these Terms and our community standards.

5. User Content and Community Conduct — Zero Tolerance

SIPP is a community for sharing coffee experiences. We have zero tolerance for objectionable content or abusive users.

Prohibited Content and Behavior

You may not post, upload, share, submit, or link to content that is:

  • Unlawful

  • Threatening or harassing

  • Defamatory

  • Obscene or pornographic

  • Hateful or discriminatory

  • Violent or threatening violence

  • Deceptive or fraudulent

  • Infringing of any third party's rights

  • Exploitative of or harmful to minors

  • Otherwise objectionable or harmful to the SIPP community

You may not impersonate others, spam, stalk, threaten, harass, or abuse other users. You may not use SIPP to exploit, harm, or endanger minors in any way.

Agreement Required

Creating a SIPP account requires your explicit agreement to these Terms, including this zero-tolerance policy.

If you do not agree to these Terms and this policy, you may not create an account or use the Services.

Reporting and Moderation Tools

SIPP provides in-app tools that allow users to report User Content and activity that may violate these Terms.

User content available through the app, including posts, comments, reviews, profiles, and shops, can be reported from within the app for review by SIPP.

Users may also block other users. Blocking a user immediately hides that user's content from the blocking user's feed, search results, and other applicable areas of the app. The blocked user is not notified that they have been blocked.

Users can manage accounts they have blocked through Settings → Blocked Users.

SIPP may also use technical and moderation measures to detect, filter, restrict, or remove objectionable content.

Enforcement

We review reports of objectionable content and abusive behavior and will act on such reports within 24 hours.

When we determine that content violates these Terms, we may remove or restrict the offending content.

For egregious or repeated violations, we may suspend or terminate the responsible user's account and access to the Services.

We reserve the right to remove any User Content or suspend or terminate any account, at our sole discretion and with or without prior notice, when reasonably necessary to:

  • Enforce these Terms.

  • Protect SIPP users and the community.

  • Prevent abusive or objectionable conduct.

  • Protect the security or integrity of the Services.

  • Comply with applicable law or legal obligations.

Users who repeatedly or seriously violate these Terms may be permanently prohibited from accessing SIPP.

Moderation Contact

Questions or urgent concerns regarding objectionable content, abusive users, or moderation may be sent to:

hello@thesippapp.com

Users are also encouraged to report objectionable content and abusive behavior directly through the reporting tools available within the SIPP app.

6. Community Guidelines

SIPP is intended to be a positive community centered around cafés, drinks, discovery, and social connection.

Users are expected to:

  • Treat other users and businesses respectfully.

  • Share honest experiences and reviews.

  • Avoid offensive, hateful, discriminatory, explicit, threatening, or abusive content.

  • Avoid spam, deceptive activity, or promotional abuse.

  • Respect the privacy, intellectual property, and other rights of others.

  • Use reporting and blocking tools responsibly.

We may remove content or restrict accounts that violate these guidelines or these Terms without prior notice.

7. Café Information

Information about cafés, menus, drinks, hours, pricing, availability, locations, and other business information may change over time.

We do not guarantee the accuracy, completeness, or availability of information provided by users, cafés, third parties, or other sources.

Users should independently verify important information with the applicable café or business when necessary.

8. Intellectual Property

The SIPP name, logo, branding, website design, software, features, and original content are owned by SIPP or its licensors and are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, license, or create derivative works from SIPP's intellectual property without our prior written permission, except as permitted by applicable law.

9. Third-Party Services

The Services may contain links to or integrations with third-party websites, platforms, or services.

We are not responsible for the content, availability, security, terms, or privacy practices of third-party services.

Your use of third-party services may be subject to separate terms and policies provided by those third parties.

10. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by applicable law.

We do not guarantee that:

  • The Services will always be available or uninterrupted.

  • The Services will be error-free or secure.

  • All User Content will be accurate, reliable, or appropriate.

  • Café information, ratings, reviews, pricing, menus, or availability will always be accurate or current.

11. Limitation of Liability

To the fullest extent permitted by applicable law, SIPP and its affiliates, officers, employees, agents, and partners shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the Services.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Services shall not exceed the amount you paid to SIPP, if any, during the twelve months preceding the event giving rise to the claim.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless SIPP and its affiliates, officers, employees, agents, and partners from claims, damages, losses, liabilities, and expenses arising out of or relating to:

  • Your use or misuse of the Services.

  • Your User Content.

  • Your violation of these Terms.

  • Your violation of applicable law.

  • Your violation of another person's rights.

13. Suspension and Termination

We may suspend, restrict, or terminate your account or access to the Services if we reasonably believe that you:

  • Violated these Terms.

  • Posted objectionable or prohibited content.

  • Engaged in abusive behavior toward another user.

  • Created a risk of harm to SIPP, another user, a café, or a third party.

  • Used the Services fraudulently or unlawfully.

Egregious or repeated violations of our zero-tolerance policy may result in permanent termination of your account.

We may remove violating User Content in connection with account suspension or termination.

You may stop using the Services at any time.

14. Changes to These Terms

We may update these Terms from time to time.

If we make material changes, we will post the updated Terms and revise the Effective Date above. Where required by law, we may provide additional notice or request renewed consent.

Continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms where permitted by applicable law.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

16. Contact Us

If you have questions about these Terms, SIPP's moderation practices, or the Services, you may contact us at:

Email: hello@thesippapp.com

Thank you for being part of the SIPP community.