SIPP Privacy Policy

Effective Date: June 26, 2026

At SIPP ("SIPP," "we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the SIPP mobile application, website, and related services (collectively, the "Services").

By using SIPP, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Account Information

When you create an account, we may collect:

  • Name

  • Email address

  • Username

  • Profile picture

  • Password or authentication credentials

Payment Information

If you purchase subscriptions, credits, or other services through SIPP, payment information may be processed by third-party payment providers. SIPP does not store complete payment card information.

User Content

We may collect content you submit through the app, including:

  • Reviews and ratings

  • Photos

  • Comments

  • Favorites and saved cafes

  • Social interactions with other users

Location Information

With your permission, SIPP may collect approximate or precise location information to help you discover nearby cafes and personalized recommendations.

Usage Information

We may automatically collect:

  • Device information

  • IP address

  • Browser type

  • Operating system

  • App activity and interactions

  • Pages viewed and features used

2. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Process subscriptions and purchases

  • Provide cafe recommendations

  • Facilitate rewards and credit redemption

  • Improve the SIPP experience

  • Communicate updates, promotions, and announcements

  • Monitor app performance and security

  • Prevent fraud or misuse of the platform

3. Sharing of Information

We may share information with:

Service Providers

Third-party companies that help us operate SIPP, including:

  • Payment processors

  • Cloud storage providers

  • Analytics providers

  • Customer support tools

Cafe Partners

Participating cafes may receive limited information necessary to fulfill orders, redemptions, or promotions.

Legal Requirements

We may disclose information if required by law, court order, or governmental request.

Business Transfers

If SIPP is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

We do not sell your personal information.

4. User Content and Public Profiles

Certain information, including usernames, profile pictures, reviews, ratings, and public activity, may be visible to other users of SIPP.

Please avoid posting information you do not wish to make public.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.

6. Your Choices

You may:

  • Update your account information

  • Delete content you have posted

  • Adjust location permissions through your device settings

  • Opt out of promotional communications

You may request deletion of your account by contacting us.

7. Children's Privacy

SIPP is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

8. Third-Party Services

SIPP may contain links to third-party websites, cafes, payment providers, or social media platforms. We are not responsible for the privacy practices of those third parties.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted within the app or on our website, and the updated effective date will be revised accordingly.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

SIPP
Email: hello@sippapp.com
Website: www.sippapp.com

By using SIPP, you acknowledge that you have read and understood this Privacy Policy.

Analytics

We use a self-hosted analytics platform to better understand how users interact with Sipp, improve our features, monitor app performance, and diagnose technical issues.

Information We Collect for Analytics

Our analytics system may collect the following information:

  • User ID (associated with your Sipp account after you sign in)

  • Device ID

  • Session ID

  • App version and build number

  • Install referrer (Android devices only)

  • Device User-Agent

  • IP address

  • Screen views, feature interactions, and navigation within the app

  • API performance information, including request status, response time, and duration

Information We Do Not Collect

Our analytics system does not collect the contents of your messages, captions, emails, usernames, display names, search queries, or precise location through analytics events. We limit analytics collection to the information necessary to understand app usage and improve the Service.

How We Use Analytics Information

We use analytics information to:

  • Understand how users interact with Sipp and its features.

  • Measure feature adoption and user engagement.

  • Improve the functionality, usability, and performance of the app.

  • Diagnose bugs, crashes, and technical issues.

  • Monitor the reliability and security of our services.

Self-Hosted Analytics

Our analytics platform is self-hosted on infrastructure that we control. We do not use third-party advertising networks, and we do not sell or share analytics data with third parties for advertising or marketing purposes.

Data Retention

Analytics data is retained for 12 months, after which it is deleted or anonymized unless a longer retention period is required by law or for legitimate security purposes.

Your Choices

If you delete your Sipp account, or submit a request to delete your account data by contacting us at hello@thesippapp.com, we will also delete or anonymize associated analytics data within a reasonable period, unless we are legally required to retain certain information.